Revenue Growth Management

In our recent webinar titled “Supercharge Your Revenue Growth Strategy with Knowledge Graphs,” we discussed how this unique commercial analytics approach makes understanding multi-dimensional business data more accessible and substantially faster, helping you make smarter decisions and drive Profitable Growth quicker.

Revology Analytics had the opportunity to join 25 leading Revenue Growth Management executives in CPG and Manufacturing in St. Louis earlier this week. We discussed the state of Revenue Growth Analytics in the CPG industry and the significant opportunity to in-source and own many of the advanced analytics capabilities foundational to a successful RGM and Pricing strategy.

In many ways, the state of Revenue Growth Management and its associated analytics capabilities have not changed meaningfully in the last ten years for Consumer Goods companies. There’s still a heavy reliance on data and information providers like Nielsen and IRI to carry out foundational Pricing & Promotional Analytics efforts, including Price Elasticity and Marketing Mix Modeling, or a heavy reliance on 3rd party software for price analytics, scenario analyses, and optimization efforts.

However, the world is changing….fast.

In this video, the Revenue Growth Drivers Analysis technique is explored in detail for a fictitious company, Company ABC, to understand the drivers of year-over-year net revenue growth.

The analysis breaks down the impact of Pricing actions, Volume, and Customer and Product mix on the company’s Net Revenue growth. The detailed analysis is conducted at the customer-product level rather than an aggregate level, allowing for more actionable insights.

We illustrate the detailed calculations for Pricing, Volume, and Mix impacts using an Excel Growth Drivers Analysis template, available for download at https://www.revologyanalytics.com/revenue-analytics-tools.

AI/ML is not the ultimate solution for every data-related problem. We must first set up foundational descriptive and diagnostic analytics capabilities and more straightforward ML approaches before applying more advanced techniques. It’s essential to understand the business problems and work closely with functional partners to solve them in a way that aligns well with the company’s analytical readiness and operating rhythm.

The examples of Revenue Growth Analytics use cases mentioned, such as Promotional Analytics, Everyday Price Optimization, Dynamic, Automated Clearance Pricing, Bulk Purchase Optimization, Customer Segmentation & Predictive Insights, and Customer Churn & Cross-Sell Modeling, are practical and impactful capabilities that can drive measurable sales and gross profit improvements. They can be implemented using simple math and essential ML and with popular tech stacks with which pricing, supply chain, and sales partners are familiar.

Overall, the focus should be on pragmatic and co-created approaches with business stakeholders that are most likely to get adoption and impact rather than on celebrating complexity for its own sake.

Revenue Growth Analytics (RGA) is a foundational enabler for organizations looking to transform their Revenue Growth Management strategies. RGA goes beyond traditional pricing techniques and provides insights into areas such as customer mix management, customer retention and cross-sell opportunities, and customer lifetime value. One of the key techniques used in RGA is RFM (Recency-Frequency-Monetary) Analysis.

RFM Analysis is a simple yet effective method of analyzing customer transactional data to drive better customer insights and improve customer retention, profits, and customer satisfaction.

The article discusses the common issue faced by Analytics/Data Science COEs where they invest heavily in new initiatives but struggle to see adoption and measurable outcomes. I advise new leaders in the field, data practitioners, and CXOs to focus on fewer initiatives that directly impact the revenue and gross profit drivers of the business, prioritize a subset with the right balance of impact, effort, and support, and involve an internal team of experts from relevant functions in the development process. Additionally, I advocate focusing on specific areas, such as price optimization, customer churn reduction, cross-sell optimization, promotion and discount optimization, and procurement optimization, to generate substantial value and internal adoption in the first couple of years before tackling larger-scale digital transformation type efforts.

Commercial Analytics in B2B environments is a team sport: you need to win the trust and credibility of the Sales Team to accelerate the impact of analytics and drive sustainable Pricing and Data ROI for your company.

Read this brief opinion piece on why listening to and collaborating with your Sales teams is not optional – it’s essential.