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Rudy Agovic, PhD

Consulting Partner - AI for Sales & Customer Growth

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About Rudy

Rudy is the co-founder of Reliancy and Clarity Data Insights, a leading AI/ML solutions firm for Sales & Marketing Enablement.

He is a recognized expert in AI and Machine Learning (including AI & Industry 4.0 Tech), named a 2021 “Key Opinion Leader” by Onalytica.

Rudy has a successful track record of architecting and deploying AI/ML solutions for Sales & Customer Growth projects across various industries, including mid- and large-cap Retail, Industrials, CPG, Healthcare and SaaS.

Specifically, his expertise is in augmenting Sales and Marketing capabilities with AI, including advanced Customer Journey and Path Analytics and incorporating domain-specific, client-side LLMs into Sales and Marketing analytics solutions.

Rudy holds a PhD from the University of Minnesota and has published extensively in top-tier conferences on AI and machine learning.

Education

UNIVERSITY OF VIRGINIA – DARDEN SCHOOL OF BUSINESS
MBA – Decision Analytics and Business Ethics Focus

BAKER UNIVERSITY
Bachelor of Business Administration

Publications

  • Predictive Modeling using Dimensionality Reduction and Dependency Structures
  • Probabilistic Matrix Addition
  • Analyzing Aviation Safety Reports: From Topic Modeling to Scalable Multi-Label Classification
  • Gaussian Process Topic Models
  • Semi-supervised learning of user-preferred travel schedules.
  • Anomaly Detection in Transportation Corridors using Manifold Embedding. 1st International Workshop on Knowledge Discovery from Sensor Data

Patents

  • Universal and adaptive software development platform for data-driven applications

Recent Articles

The Role of Pricing & RGM In Managing Customer Churn

June 24, 2025

B2B customer churn can silently cripple growth, but many companies overlook its impact and fail to predict it effectively. This blog reveals how embracing proactive, data-driven strategies, especially through Pricing & Revenue Growth Management (RGM), can transform your approach from reactive damage control to strategic, profitable retention. Discover how advanced analytics can help you identify churn risks, optimize pricing, and unlock hidden growth opportunities, safeguarding your P&L and empowering your sales teams.

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Why Your CPG Needs an Integrated Pricing & RGM Navigator (And Why It Beats Turnkey Solutions)

June 17, 2025

Mid-market CPGs are struggling to make profitable decisions due to data scattered across disparate internal and external systems. This fragmentation leads to significant margin erosion, reactive strategies, and a costly dependency on rigid, turnkey analytics solutions that fail to provide a complete picture. By embracing an integrated and owned Pricing & RGM Navigator, companies can unify their data, unlock predictive insights, and build true organizational capability. This empowers teams to move from reactive “fire drills” to a proactive, commanding position in the market.

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The Tariff Tightrope: Why Walmart’s Price Hikes Signal a Reality Check for American Consumers

May 28, 2025

Walmart’s recent announcement of price hikes due to tariffs serves as a stark reality check, confirming that American consumers will ultimately bear these costs. This isn’t just about Walmart; it signals a broader economic shift impacting shoppers and presenting significant challenges for CPG companies. This article delves into why these price increases are happening and outlines crucial strategies for CPGs to navigate this turbulent environment.

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The Sinking Feeling of Weak Pricing Power? BATNA is Your Anchor

May 26, 2025

That sinking feeling when sales asks for another discount or competitors drag you into a price war isn’t just anxiety; it’s often a sign of weak pricing power. This reactive negotiating, often driven by the lack of a quantified walk-away position, bleeds profits and erodes margins. Discover how defining your Best Alternative to a Negotiated Agreement (BATNA) can anchor your pricing, stop margin leakage, and empower you to secure better deals.

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An RGM Deep-Dive Into Spotify’s Latest Price Rise

May 13, 2025

Spotify recently implemented its second major round of price hikes in under two years, significantly increasing rates in Benelux countries and signaling further rises across Europe and Latin America.

This aggressive pricing strategy follows Spotify’s first full-year operating profit in 2024, indicating a strategic shift from subscriber growth to boosting ARPU and profitability. The company is employing a “ladder pricing” approach, testing price elasticity in smaller markets before wider rollouts to manage churn and investor expectations. However, this creates widening price gaps with competitors, forcing Spotify to increasingly rely on its unique value proposition and bundled offerings like the planned “Music Pro” add-on.

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Elevate Your RGM Strategy: Monetizing Your Distributor Data

May 6, 2025

Distributors often overlook the potent value locked within their operational data, focusing primarily on logistics and price competition. By transforming this digital footprint into actionable insights and value-added customer solutions, you can unlock significant new revenue streams.

This strategic approach not only boosts profitability with higher margins but also builds lasting customer loyalty. Discover how leading distributors are monetizing their data to create more resilient, future-proof business models grounded in predictable revenue.

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