Edit Content

Main Menu

Let's chat.

Have a Revenue Growth Analytics pain point, a question, or a content suggestion?

Solving Unproductive Inventory Challenge with Dynamic Markdown Pricing – Case Study

Revology Analytics Case Study series in Outcome-Based Analytics™.

SITUATION

A leading $5B consumer durables wholesaler in North America wanted to unlock significant liquidity tied up in unproductive inventory by deploying in-house markdown optimization capabilities.

The Company had significant warehouse space and cash tied up in discontinued or inactive inventory, representing ~ 15% of on-hand quantities at any given point. It bought up too much stock: the Company would jump on the inventory purchase when manufacturers gave out pricing deals for bulk buys. They often bought 5-20x more than they could sell in a calendar year.

Effective inventory management is crucial for wholesalers to maintain profitability. By implementing markdown pricing strategies, companies can better manage their inventory levels and reduce the costs associated with excess inventory.

Advanced revenue analytics allows for more precise inventory controls and improved supply chain efficiency. This approach not only helps in tracking inventory but also enhances overall revenue management. Properly managing finished goods and integrating robust inventory management systems can significantly boost gross margin and optimize lead times, ensuring customer orders are fulfilled promptly.

Additionally, companies can avoid the pitfalls of unproductive inventory by adopting dynamic clearance pricing, which adjusts prices in real time based on market conditions and inventory levels.

Beyond immediate financial benefits, effective inventory management through dynamic markdown pricing enhances a company’s strategic agility beyond immediate economic benefits. By continuously monitoring market trends and customer demand patterns, companies can make informed decisions about which products to discount and when thus optimizing their sales cycles. This proactive approach helps maintain a balanced inventory, reducing the risk of overstocking or understocking, which can significantly impact a company’s financial health. Furthermore, by leveraging technology such as AI and machine learning, companies can predict future inventory needs more accurately, ensuring they are better prepared for market fluctuations.

Identifying the Problem

The Company didn’t have a good process or underlying analytical method to price the unproductive inventory created by aggressive buying habits. The existing pricing system (Oracle-based) was unsuitable for a clearance price management platform. Upgrading or customizing it would have cost the Company $1MM+ and over a year to deploy.

Dynamic clearance pricing provides a flexible solution to this Problem, enabling companies to adjust prices in real time based on current market conditions and inventory levels. By leveraging inventory management software, businesses can implement ABC analysis to categorize inventory and apply appropriate markdown strategies. This reduces inventory costs and enhances the Company’s ability to respond to market demands swiftly.

Good inventory management practices ensure that companies can avoid the pitfalls of excessive purchasing and maintain optimal inventory levels, thereby preventing future pile-ups of unproductive inventory. Implementing these solutions can streamline the inventory management process, allowing for better tracking and control over inventory costs and ultimately improving financial performance.

Incorporating dynamic pricing algorithms can significantly enhance the responsiveness of inventory management systems. These algorithms can analyze vast amounts of data from various sources, including sales trends, seasonal demand patterns, and competitor pricing strategies, to recommend optimal markdown levels. This data-driven approach minimizes human error and bias in pricing decisions, leading to more accurate and profitable outcomes.

Moreover, integrating these systems with existing ERP platforms ensures a seamless flow of information, enabling real-time updates and adjustments. This connectivity helps maintain synchronization across different departments, such as sales, finance, and supply chain, ensuring a cohesive approach to inventory management.

Implementing the Solution

To fix this massive unproductive inventory problem, the Company wanted to implement a robust and automated pricing markdown capability that balanced the need for incremental cash while minimizing price investments. They also wanted to take inventory rebalancing opportunities across the network into account.

Implementing a robust markdown pricing optimization strategy helps businesses balance generating incremental cash flow and minimizing price investments. This approach involves dynamic adjustment of clearance prices based on real-time data, ensuring that unproductive inventory is efficiently managed.

By incorporating inventory rebalancing opportunities, companies can redistribute excess stock to the most needed locations, thereby optimizing inventory levels across the entire network. This method improves cash flow and enhances overall supply chain efficiency.

Moreover, utilizing advanced revenue management techniques and integrating them into existing systems ensures a seamless transition and effective implementation of the markdown strategy, resulting in substantial cost savings and increased profitability.

Furthermore, implementing automated pricing markdown systems allows for continuous improvement and refinement. As market conditions and consumer behaviors evolve, these systems can adapt, providing updated pricing strategies that reflect the latest trends. This adaptability ensures that companies remain competitive and can capitalize on new opportunities as they arise.

Additionally, using predictive analytics in these systems helps forecast future inventory needs, allowing companies to plan their purchasing strategies more effectively. By reducing the likelihood of excess inventory, companies can lower their holding costs and improve their overall financial health.

What exactly is “unproductive” inventory?
What exactly is “unproductive” inventory?
Case1PricingBalance

Pains

Four key pain points resulted from this Problem:

  1. The Company was forecasted to have an EBITDA shortfall due to ~ $150 million tied up in unproductive inventory.

  2. The Company could not borrow money from banks against inventory deemed obsolete or dormant. It not only hurt holding costs and liquidity position but prevented the Company from maximizing its short-term borrowing base, which is essential for wholesalers.

  3. The lack of clearance pricing processes and guidelines caused friction between the Company’s Customer Development Managers (CDMs) and their customers. It gave the impression to the marketplace that the Company didn’t have its act together on clearance pricing or price markdowns.

  4. Some Distribution Centers were running into warehouse space issues due to unproductive inventory. They were also incurring wasteful labor costs as warehouse associates needed to constantly move the unproductive inventory from the front to the back of the warehouse.

OBSTACLES

The Company historically tried to deplete unproductive inventory through manual, bulk price discounting efforts based on intuition and corporate lore, creating two painful situations.

  • Pricing too low: $ millions left on the table in missed Gross Profit $

  • Pricing too high: Inactive products piling up in warehouses.

While great at foundational Margin Analytics and Pricing Execution, the existing Pricing team did not have the data science skills to build a dynamic price markdown solution.

Pricing solutions of leading vendors were not flexible enough to build an effective markdown capability or were too costly with lengthy implementation times.

 

Popular tech stack used to build and deploy the Dynamic Clearance Pricing solution.
Popular tech stack used to build and deploy the Dynamic Clearance Pricing solution.
An accompanying Tableau performance dashboard tracked the impact of the Markdown Optimization solution weekly. We created different levels of analytical insights based on function and role (below is an Executive sponsor view).
An accompanying Tableau performance dashboard tracked the impact of the Markdown Optimization solution weekly. We created different levels of analytical insights based on function and role (below is an Executive sponsor view).

PROCESS AND RESULTS

Our engagement process lasted four months and comprised of the below crucial steps

I.      Understand (Week 1)

In the first few days, we spent time understanding the problem and quantifying the opportunity to solve it (i.e., what the ‘Size of the Prize’ for the organization is).

We aligned with the project’s Executive Sponsor and formulated a working core team comprised of Sales, Supply Chain, and Finance team members.

The following questions guided us in the initial few days of engagement:

  1. Why does the Problem exist – what are the root causes?
  2. Who do we need to meet and how often?
  3. Who should be in our Core project team vs. part of our Executive sponsors?
  4. What is the list of business outcomes we wanted to achieve?

II.     Research (Weeks 1-2)

As a next step, together with the Core Team, we split the Problem into the below sub-components and tied them to the outcomes we wanted to achieve. We identified the critical data elements needed for each sub-component, including what data was easily accessible vs. what data we needed to extract from other sources.

Drive additional Cash and Gross Profit $ by fixing the pains (manual, gut-based clearance pricing):

  1. Build a semi-automated, dynamic Clearance Pricing solution incorporating a Pricing Manager review step. The dynamic piece should include differing discount curves by product group while paying attention to competitive prices, inventory days on hand levels, cumulative price investments, and accounting reserve considerations.
  2. Develop an accompanying Clearance Pricing Guideline for the Sales Organization. It should include additional bulk purchase discounts to help offload the most problematic inventory to willing customers.

Prevent significant unproductive inventory pile-ups in the future by fixing the root cause (excessive purchasing):

  1. Build an add-on solution, a Special Buy recommender tool that Category Managers can use during monthly flash sales (heavy quantity discounts) by Manufacturers. The tool should recommend optimal quantities based on sales history, anticipated demand, and other elements such as inventory carrying costs and price sensitivities. It would alleviate the gut-based purchases made in the past.

 

III.    Align (Weeks 2-10)

We engaged in several iterative stakeholder alignment sessions and executive roadshows. These are critical to ensure that the analytics solution solves the Problem your stakeholders and customers care about. It will also drive maximum adoption and results by bringing critical people along the journey, creating a sense of shared ownership.

Our alignment sessions followed the below timeline:

  • Weeks 2-3: Stakeholder Alignment – Met with critical stakeholders (core working team and executive sponsors) across Pricing, Sales, Supply Chain, IT, and Finance to align on the Concept. It ensured that our Clearance Markdown Solution addressed the right questions and drove the proper outcomes. We also used these sessions to ensure that our solution aligned with the Company’s hub-and-spoke network, competitive pricing, and inventory accounting considerations.

  • Weeks 3-4: Data & User Journey Design – Once we aligned on the Concept, we collaborated with the Core Team on the Solution Design, where we mapped out the data elements and created a high-level data architecture, outlined the markdown algorithm in plain English, and sketched out the rough user journey and UI for data visualization. We typically conduct both the Concept & Design sessions in Miro and devote 2-3 hours for each in a highly engaging, collaborative manner.

  • Weeks 5-6: Design Endorsement – Once we’ve gathered the Concept & Design input from all relevant stakeholders, we did a final review with the core team and executive sponsors. It helped ensure complete alignment before the solution buildout started. In these sessions, we typically also discuss ways to drive and incentivize Analytics Solution adoption by frontline decision-makers (Pricing Analysts and Managers, Customer Development Managers, and Sales Directors).

Let's chat.

Have a Revenue Growth Analytics pain point, a question, or a content suggestion?

The Hurt Hub@Davidson
210 Delburg St, Davidson, NC 28036, United States
+1 803-701-9243

Get in Touch

We would love to hear from you.